All Sustensis services are based on our Symbiosa Business Sustainability® (SBS) approach.
It combines business transformation experience with the latest academic research.
The result is a practical company-wide business management framework.
We differ significantly from other approaches by first asking how the shareholders’
intend to manage their business: for a short-term or a longer-term return. We believe
such a distinction is crucial for selecting proper solutions for business transformation,
e.g. after the M&A.
Although we have solutions for a short-term business transformation (e.g. our quick
business turnaround service – Business Direction Alignment), most of our solutions
are aimed at longer-term sustainable growth.
Each of these services can be implemented on their own, as a more generic consultancy
service but with significant service differentiators, providing greater flexibility
for implementers. For companies that are already engaged in sustainable growth, we
may suggest starting with our stakeholder-based SYMBIOSA Scorecard. For companies
that want first to quickly strengthen their current business performance, we would
suggest starting with Business Sustainability Review. It would then be followed by
our Business Direction Alignment services. This will build a strong core for a gradual
transition towards sustainability.
SBS approach contains the principles and argues the business case for managing a
company in a more balanced and sustainable way. It is the basis for customers’ staff
training and the company’s culture change transformation. SBS consists of a Sustainable
Company Environment (SCE) and six phases of Continuous Business Alignment (CBA) -
a methodology for sustainable business transformation. The whole Framework is supported
by about 20 specially designed sustainability services. Both the Framework and the
services are supported by third party specialized software packages such as Balanced
Scorecard or Activity Based Costing.
The prime role of the Sustainable Company Environment is to create proper conditions
for sustainable and balanced growth achieved through Continuous Business Alignment
as illustrated below:
SCE - covers the interaction of the company with the external environment (the market
and the Community) in which it operates. It is also a preparation ground for the
company's culture change. The main activities in this phase include redefinition
of the company's purpose, it's mission and the development of long-term business
growth scenarios. This in turn is the basis for defining company's vision and its
Any change within the Sustainable Company Environment is implemented dynamically
using the principles of Continuous Business Alignment (CBA) methodology. In this
way we help companies to establish an environment for a continuous adaptation to
change so that change is perceived as part of normal business operations.